Comprehensive Record Management
End-to-end solutions for medical records custodianship, from secure storage to seamless retrieval and full regulatory compliance.
Medical Records Custodianship
Full assumption of responsibility for patient medical records when practices close, retire, or transition ownership.
- Complete chain of custody documentation
- HIPAA-compliant transfer protocols
- State-specific compliance management
- Long-term secure storage solutions
- Patient notification assistance
- Regular compliance audits
Record Retrieval Services
Fast, secure retrieval and delivery of medical records to authorized parties including patients, providers, and legal entities.
- Online request portal
- 3-5 day standard turnaround
- Emergency rush requests available
- Multiple delivery formats (digital, paper)
- Subpoena and legal hold management
- Certified record copies
HIPAA Compliance
Comprehensive HIPAA compliance programs ensuring all records are managed according to federal privacy and security regulations.
- Privacy Rule compliance
- Security Rule compliance
- Breach notification procedures
- Business Associate Agreements
- Regular risk assessments
- Staff training programs
Record Digitization
Professional scanning and digitization services to convert physical records into secure, searchable electronic formats.
- High-resolution document scanning
- OCR text recognition
- Secure indexing and categorization
- Quality assurance review
- Physical record destruction certification
- Cloud-based storage options
E-Signature Services
Legally binding electronic signature solutions for authorization forms, release requests, and compliance documents.
- HIPAA-compliant e-signatures
- Identity verification
- Audit trail documentation
- Multi-party signing workflows
- Mobile-friendly signing
- Integration with record requests
Legal Support Services
Expert handling of legal requests, subpoenas, and court-ordered productions with proper chain of custody documentation.
- Subpoena response management
- Legal hold implementation
- Court testimony support
- Attorney liaison services
- Certification of authenticity
- Litigation support packages
Flexible Plans for Every Practice
Customized pricing based on your record volume and service needs. Contact us for a personalized quote.
Starter
For small practices with limited records
- Up to 1,000 patient records
- Standard record retrieval
- Basic compliance support
- Email support
- 7-year retention period
Professional
Most popular for mid-size practices
- Up to 10,000 patient records
- Priority record retrieval
- Full HIPAA compliance program
- Dedicated account manager
- Record digitization services
- E-signature integration
- 10-year retention period
Enterprise
For large practices and health systems
- Unlimited patient records
- Expedited record retrieval
- Custom compliance solutions
- Dedicated support team
- Full digitization services
- Legal support package
- Custom retention periods
- API integration available
Ready to Get Started?
Schedule a free consultation to discuss your records management needs. Our team will create a customized solution for your practice.